AI Is Denying Healthcare Claims. Here’s How Providers Fight Back with Sean Weiss

AI is rapidly changing healthcare—but what happens when that technology is being used to deny claims at scale?

In this episode of Our Purpose – The LTC Podcast, the team sits down with nationally recognized healthcare compliance expert Sean Weiss, “The Compliance Guy,” for a wide-ranging conversation about healthcare compliance, insurance denials, artificial intelligence, fraud and abuse enforcement, and what providers can do to protect their organizations.

Sean brings more than 30 years of healthcare compliance experience and has worked on hundreds of federal civil and criminal cases involving healthcare providers. He explains why having a compliance plan sitting on a shelf isn't enough—and why a true culture of compliance can actually help healthcare organizations become stronger and more profitable.

The conversation also tackles one of the fastest-growing challenges facing providers: AI-driven claims review and denials.

As insurance companies increasingly use technology and data analytics to review claims at scale, how can providers possibly keep up? Sean explains why AI can be a powerful tool, where he believes its limitations become dangerous, and why human clinical judgment still matters.

In this episode, we discuss:

- How AI is changing healthcare claims and denials
- Why providers shouldn't simply accept insurance denials
- The biggest compliance mistakes healthcare organizations make
- Why a compliance program must be a “living, breathing” system
- How documentation can protect—or expose—your organization
- Why billing before documentation is complete creates serious risk
- False Claims Act exposure and voluntary refunds
- Fraud, waste and abuse enforcement
- The impact of the overturning of Chevron deference
- Why data analytics don't always tell the entire story
- AI hallucinations, bias and the limits of automated decision-making
- AI-generated clinical documentation
- Hospice and skilled nursing compliance
- Prepayment review and Medicare audits
- How providers can fight back against improper claim denials
- Why better compliance can actually improve the bottom line

Sean's message to healthcare providers is simple: don't just throw your hands up and give in.

Build strong documentation. Create a real culture of compliance. Educate your team. Audit your organization. Appeal legitimate claims. And understand the rules well enough to defend the care you provide.

Whether you work in skilled nursing, long-term care, hospice, physician practice management, revenue cycle, healthcare compliance or healthcare operations, this is a conversation worth hearing.

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AI Is Denying Healthcare Claims. Here’s How Providers Fight Back with Sean Weiss
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